Terms & Conditions

Terms & Conditions

Effective Date: June 30, 2026
Last Updated: June 30, 2026

Welcome to Gopal Phone Store ("Company", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website gopi.buzz and the purchase of products offered through our online store.

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Business Information

Business Name: Gopal Phone Store

Website: gopi.buzz

Email: gopikumardwivedi649@gmail.com

Phone: +91 7015128247

Business Address:

Old Bus Stand, Near Raj Hans Book Depot, Panipat, Haryana – 132103, India

2. Eligibility

To use this website or place an order, you must:

  • Be at least 18 years of age or use the website under the supervision of a parent or legal guardian.

  • Provide accurate and complete information during checkout.

  • Use the website only for lawful purposes.

We reserve the right to refuse service to anyone if fraudulent, abusive, or unlawful activity is suspected.

3. Products

We offer a variety of products, including but not limited to:

  • New Mobile Phones

  • Refurbished Mobile Phones

  • Mobile Accessories

  • Chargers

  • Earphones

  • Smart Watches

  • Tablets

  • Other Electronic Accessories

Product availability may change without prior notice.

4. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, images, and availability are accurate.

However:

  • Product colors may vary depending on your screen.

  • Manufacturer specifications may change without notice.

  • Packaging may differ from images shown.

  • Minor typographical or pricing errors may occur.

We reserve the right to correct any errors at any time.

5. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices include applicable taxes unless otherwise stated.

  • Prices may change without prior notice.

  • Promotional offers are valid only for the specified period.

6. Orders

Once an order is placed, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Accept or reject any order.

  • Limit quantities purchased.

  • Cancel orders due to stock unavailability.

  • Cancel orders suspected of fraud or misuse.

  • Request additional verification before dispatch.

7. Payment

Currently, Cash on Delivery (COD) is available for eligible orders.

We reserve the right to modify available payment methods at any time.

8. Shipping & Delivery

Orders are shipped only within India using trusted courier partners.

Estimated delivery timelines are provided for convenience and are not guaranteed.

Delivery delays caused by:

  • Weather

  • Natural disasters

  • Public holidays

  • Transport disruptions

  • Courier issues

  • Government restrictions

shall not make Gopal Phone Store liable for compensation.

9. Order Cancellation

Orders may be cancelled before dispatch by contacting our customer support.

Once an order has been dispatched, cancellation may not be possible.

For more information, please refer to our Cancellation Policy.

10. Returns & Refunds

Returns, replacements, and refunds are subject to our Refund & Return Policy.

Products returned without approval or not meeting eligibility requirements may be declined.

11. Warranty

Where applicable, manufacturer warranty shall apply according to the respective brand's terms and conditions.

Unless specifically stated, Gopal Phone Store does not provide an additional warranty beyond the manufacturer's warranty.

12. User Responsibilities

By using our website, you agree:

  • Not to misuse the website.

  • Not to upload harmful software.

  • Not to interfere with website security.

  • Not to use automated tools to scrape website data.

  • Not to engage in fraudulent purchases.

13. Intellectual Property

All website content including:

  • Logo

  • Brand Name

  • Product Listings

  • Images

  • Graphics

  • Text

  • Design

  • Layout

is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Gopal Phone Store, except where required by law or with the permission of the respective rights holder.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Gopal Phone Store shall not be liable for any indirect, incidental, consequential, or special damages arising out of the use of our website or the purchase of products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable law.

15. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Flood

  • Fire

  • Pandemic

  • War

  • Government Orders

  • Internet Failure

  • Power Failure

  • Transportation Disruptions

  • Natural Calamities

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of any third-party websites.

18. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of our website shall be subject to the competent courts located in Panipat, Haryana.

Nothing in these Terms is intended to limit any consumer rights available under applicable law.

20. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Gopal Phone Store

Website: gopi.buzz

Email: gopikumardwivedi649@gmail.com

Phone: +91 7015128247

Address:

Old Bus Stand, Near Raj Hans Book Depot, Panipat, Haryana – 132103, India

Business Hours:

Monday – Saturday

10:00 AM – 7:00 PM (IST)