Legal notice

Website Terms of Use & Legal Notice

Effective Date: June 30, 2026
Last Updated: June 30, 2026

Welcome to Gopal Phone Store.

These Terms of Use explain the rules for using our website gopi.buzz. By visiting our website or buying any product from us, you agree to follow these Terms. If you do not agree, please do not use our website.

1. About Gopal Phone Store

Store Name: Gopal Phone Store

Website: gopi.buzz

Email: gopikumardwivedi649@gmail.com

Phone: +91 7015128247

Address:

Old Bus Stand, Near Raj Hans Book Depot, Panipat, Haryana – 132103, India

2. What We Sell

We deal in different types of mobile products, including:

Brand New Mobile Phones
Refurbished (Second-Hand) Mobile Phones
Used Smartphones
Mobile Accessories
Chargers
Earphones
Smart Watches
Tablets
Power Banks
Mobile Covers
Screen Protectors
Other Mobile & Electronic Accessories

Product availability depends on stock.

3. Our Website Services

Through our website, you can:

View products
Place orders
Contact customer support
Check product information
Track your order
View offers and discounts

We may change or stop any service at any time without prior notice.

4. Your Responsibilities

When using our website, you agree to:

Give correct information while placing an order.
Use the website only for legal purposes.
Keep your account details safe (if you create an account).
Not try to hack or damage our website.
Not upload harmful files or viruses.
Not copy or use our website content without permission.

5. Product Information

We try our best to provide correct information about every product.

However:

Product colour may look different on different screens.
Product packaging may change.
Specifications may change if updated by the manufacturer.
Refurbished phones may have small cosmetic marks.
Sometimes pricing or typing mistakes may happen.

If we find any mistake, we have the right to correct it at any time.

6. Refurbished & Used Phones

Some products sold on our website are refurbished or second-hand phones.

These phones are checked before sale.

Please note:

Cosmetic condition may vary.
Battery backup may be different from a new phone.
Accessories may not be original unless mentioned.
Product condition will be mentioned on the product page.

Please read the product details carefully before placing your order.

7. Orders

Every order is subject to:

Product availability
Verification
Approval by Gopal Phone Store

We may cancel an order if:

The product is out of stock.
Wrong pricing is displayed.
Fraud is suspected.
Incorrect customer details are provided.

8. Prices

All prices are shown in Indian Rupees (INR).

Although we try to keep prices accurate, mistakes can happen. If a pricing error is found, we may cancel the order after informing you.

9. Payment

At present, we accept:

Cash on Delivery (COD)

More payment options may be added in the future.

10. Shipping

We currently deliver only within India.

Delivery time depends on your location and courier service.

11. Returns & Refunds

Returns, replacements, and refunds are handled according to our Refund & Return Policy.

Please read that policy before placing your order.

12. Warranty

If a product comes with a manufacturer warranty, that warranty will apply.

For refurbished phones, any seller warranty (if available) will be mentioned on the product page.

13. Website Content

Everything on this website, such as:

Logo
Store Name
Images
Product Information
Graphics
Text
Website Design

belongs to Gopal Phone Store or the respective owner.

You cannot copy, use, or publish our content without our permission.

14. Brand Names

We sell products from different brands.

All trademarks, logos, and brand names belong to their respective owners.

Their appearance on our website does not mean those brands officially own, operate, or endorse Gopal Phone Store unless clearly stated.

15. Our Responsibility

We are not responsible for any indirect loss caused by:

Website downtime
Delivery delays
Product availability
Technical problems
Third-party services

This does not affect any legal rights you may have as a consumer.

16. Privacy

Your personal information is handled according to our Privacy Policy.

Please read our Privacy Policy to understand how we collect and protect your information.

17. Fraud Alert

Please be careful of fake calls, emails, SMS messages, or social media accounts claiming to be Gopal Phone Store.

We will never ask you for:

OTP
ATM PIN
Bank Password
UPI PIN
Debit or Credit Card PIN

If you receive any suspicious message, contact us before sharing any personal information.

18. Changes to These Terms

We may update these Terms from time to time.

Any changes will be published on our website.

If you continue using our website after the update, it means you accept the revised Terms.

19. Governing Law

These Terms are governed by the laws of India.

Any legal dispute will be handled by the appropriate courts in Panipat, Haryana, unless another court is required under applicable law.

20. Contact Us

Gopal Phone Store